Engage with your audience: The most crucial digital marketing tactic in the retail industry is social media marketing. This is due to the immeasurable advantages of user involvement on these platforms. Through it, you may quickly engage a larger audience with your products and services. This increases consumer loyalty and trust. This also occurs on selling sites. The fundamental critical aspect is user engagement. Live selling gives you a platform to interact with customers in real-time, dramatically increasing the perceived confidence in your business. When you interact with your clients, they will feel like they are a part of your business, so ask questions and get feedback on what to improve.
Allow customers to buy in real-time: People now want instant pleasure because of the internet, rapid chatting, and express shipping! Live selling is the ideal instrument for the job. Real-time purchasing engages customers and helps offer the brand experience while also providing them with guarantees of fit, quality, and authenticity.
Create a personal relationship with your customers: Live selling provides a huge platform for interaction with customers so that you may learn about their expectations. People are more likely to believe you when you receive feedback and act upon it right away, so you can continue to raise the bar and perform better. And this encourages you to consistently outperform client expectations, building a strong, consumer-friendly brand with a following of devoted patrons.
Lower your return rates: Although online shopping has massive benefits to eCommerce websites, it has also brought many problems for them. The biggest challenge among that is the product return and refund policy. Every eCommerce marketplace out there knows the headaches of product returns and refunds. However, the business suffers a significant loss in shipment and reputation when a product is returned. Live shoppers are 40% less likely than other online consumers to return a purchase, according to Coresight research. Thus Live selling reduces the impact of returns and refunds!
Scale your business: When your client base develops, so do your customers' needs, and as a result, your business expands to suit those needs. You'll have a recipe for success by serving your clients, serving yourself, and concentrating on your goals. You could have built a successful enterprise that scales your business on its own with live selling.
Stand out from your competitors: The human factor and personalized touch of live video shopping improve how businesses interact with clients online and increase sales.
Boost your conversion rates: Since live streaming has a human touch that internet purchasing lacks, adding it to your marketing mix can help you connect with customers and increase both online and offline sales. According to Mary Ghahremani, CEO of live video shopping platform provider Bambuser, conversion rates can reach 40%.
Major shops are in favor of live selling. As opposed to those who have partnered with well-known social media platforms like Walmart, TikTok, Sephora, and Facebook, others have created their own live streaming platforms. However, using your own live selling platform is the key to increasing income and return on investment. Check out the live streaming service stream biz to launch your live selling venture. Get additional information and a live demo from BSEtec.