With High-speed internet and increased use of smartphones, Online food delivery industry and business has been thriving since 2018. Revenue in the Online Food Delivery segment amounts to US$9,207 million in 2020. Revenue is expected to be US$13,233million by 2024. Clearly, we can see where the trend goes! But what are some of the hot trends will change the future of online delivery industry?! Here we go!
New Delivery Channels
Modern delivery options
Big data
Cloud/ Ghost kitchens
Ecofriendly food delivery
Food waste apps
Pet food apps
1. New Delivery Channels: Online food industry’s success rate thrives on “How easy it is to order your food?” In a statistic, it is said that 55% of US adults prefer easy online ordering system. Some of the futuristic delivery channels that have high hopes in the near future are
Order by tweet: Domino’s was the first to introduce ‘order by tweet’ method, where users can just post a “slice of pizza” smiley to place an order! Similarly, Starbucks” started “Order by tweet” trend for placing orders.
Order using Smart watch and TV: The smart watch and TV markets are booming and Dominos leaves no stone unturned, yes, dominos has launched a first ever smart watch app for Android. Currently many smart watch manufacturers have strategic tie ups with online food delivery systems. Same way, Samsung Smart tv has integrated an app ” TV takeaways”.
Order from car: Pizza hut has tied up with Accenture and Visa for ordering pizza from car without the need for taking your hands away from steering wheel. Visa is installed in the dashboard and we can place orders through voice commands.
Order Using virtual assistants: Again, Dominos has included a chatbot named “Dom” in Facebook messenger for taking orders. Similarly, GrubHub has tied up with Amazon’s Alexa for taking orders.
2. The Next generation Delivery options:
Delivery using Robots: With Artificial Intelligence and Machine learning, future delivery options may include bots delivering orders with the help of GPS locations and delivering the order by entering a verification code. In the UK, JustEat and Starship technologies have developed moving pavement droids to deliver food to the customer.
Delivery using Drones: Drone delivery would be the fastest kind of delivery if incorporated.
3. Big Data: Big data is helping to revolutionize food delivery services and make them as efficient as possible. Food providers collect and analyze a huge scope of data including road traffic, the impact of temperature on food, the impact of market trends on stock consumption, customer purchasing history, items currently in the shopping bag, reviews and comments on social media, posts customer share on social networks.
4. Cloud or Ghost kitchen/ Virtual Kitchens: Virtual kitchens is a food service business that serves customers exclusively through phone orders or online food ordering. The idea is that restaurants can offer meals from virtual or dark kitchens that don’t have a full-fledged store presence. Sometimes even bigger restaurants set up a kitchen in a place other that the main restaurant, where only cooking takes place and take only online orders for delivery. For example, a home bakery does not have a restaurant/cafe to serve its customers but they can list themselves on Uber Eats and serve customers by receiving online orders.
5. Ecofriendly food delivery: Hotels face many issues related to food waste management, which is considered a serious environmental and socioeconomic issue. With the increased burden of solid waste management systems, and increased air, soil and water bodies pollution, As a socially responsible human, we are at a stake to adopt for Ecofriendly food delivery. Current options include plant-based plastics, based on corn, bamboo, wheat, bagasse (a by-product of sugarcane processing) and wood pulp, among others.
6. Food waste apps: Around one-third of the world's food is lost to waste or 1.3 billion tons per year. 7.5 tonnes of food is wasted daily in India alone. This has put screws on us, and paved way to develop apps to reduce food wastage by feeding them to poor. Food for all is one such app. With alarming stats about Food waste, Food waste app would thrive in the upcoming years.
7. Pet Food apps: With the increasing in number of Cat moms, Fur Dads and Pet Parents, the global pet food industry is estimated to be 136.4 billion by 2026. With these stats, Pet food apps are here to make a revolution. Many Pet food apps are already booming.
Clearly online food delivery industry is a sure shot business idea! To create your own online food delivery system, try Food Plus app right now. Check out our free demo at bsetec.com.
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